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Appliance and Refrigeration Repair Technician Phoenix

Appliance and Refrigeration Repair Technician

Full Time • Phoenix
Appliance and Refrigeration Repair Technician
We are looking for Appliance Repair Technician candidates with exceptional customer service skills.

Qualifications

  • 2+ years Experience as a Full Line Appliance Repair Technician (sealed system, refrigeration, cooking, cleaning, laundry)

  • Willing to undergo a pre-employment drug screen, criminal background check, and driver’s license check

  • Willing to be enthusiastic and customer service focused

  • Capable of lifting or maneuvering 50 pounds and occasionally up to 125 pounds

  • Being bilingual is a plus
Responsibilities

  • Accurately diagnose and repair home appliances

  • Maintain a high level of customer satisfaction

  • Ability to communicate effectively - with customers, tech support, dispatch routing and management.

  • Ability to make decisions in a timely fashion

  • Ability to work both independently and on a team

  • Basic Computer Skills and iPad working knowledge

  • Technical/Mechanical Aptitude

  • Dispatch from your home to customer locations in order to repair residential home appliances

  • Process transactions related to the in-home repairs

  • Collect payments, issue receipts, and electronically process repair records, customer data, and technical information via a company-issued tablet or laptop.

Why Work for Guinco Service?

At Guinco, we provide competitive pay, based on experience and ongoing training in a collaborative, supportive, and team-oriented setting. In the Appliance Repair Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.

  • Exceptional Benefits Offered

    • Full benefits package

    • Health insurance (50% paid by the company for employees)

    • Dental insurance (50% paid by the company for employees)

    • Vision insurance (50% paid by the company for employees)

    • Health Savings Account (HSA) (company contributions)

    • Company Paid Life Insurance

  • Paid Time Off

  • Holiday pay

  • Bereavement Leave

  • Maternity/Paternity Leave

  • 401k with company match

  • Long Term Disability (100% paid by the company)

  • Uniforms (company provided)

  • Vehicle (company provided)

  • Company Provided Truck stock

  • Company Provided Tablet 

Additional Info:

  • We have a fully stocked warehouse with a huge inventory supported and fulfilled by the nation’s two largest appliance parts distributors.

  • We do in-office part pre-screens and we pre-order parts for the majority of calls run by our field technicians.

  • We are paperless and all service orders and data are done electronically.

Compensation: $55,000.00 - $125,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.

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Why Should you Consider a Career at Guinco Service?

Full Medical Benefits Package
We offer a complete benefits package that includes Medical, Dental, and Vision! Guinco pays for 50% of the employee's benefits. We also contribute to a Health Savings Account and match up to 4% of your 401K contributions! In addition to all of that, we offer multiple other voluntary benefits that include Company Paid Life Insurance, Company Paid Long Term Disability, Critical Illness, Accident, and Hospital Indemnity Insurance.
High Demand
Amid the general collapse of the service economy during the pandemic — appliance repair technicians are seeing explosive demand for their services as families adjust to living at home 24/7, sometimes with adult children, elderly parents or in-laws expanding households and putting more wear and tear on refrigerators and dishwashers. (Source: washingtonpost.com)
Job Security
Appliance repair is a great career choice because even with constantly advancing appliance technology, repair careers won’t be sent overseas or replaced by robots. People’s daily lives will always rely on appliances, and repairmen will always be needed to step in and get them back online. (Source: nhaparts.com)
Upward Mobility
Given how rapidly home appliances’ tech evolves, you’ll be continuously learning how to solve new problems for customers. Additionally, as you become acclimated to these changes, you can market your unique skills and boost your earnings. (Source: appliancerepairstartup.com)
Competitive Compensation
Being an appliance repair tech just so happens to pay pretty well also, more than enough to support a family and enjoy a comfortable lifestyle. (Source: nhaparts.com)
Work-Life Balance
We focus on family here at Guinco. We make sure that our employees have ample time to spend with their families outside of work. We like to work hard and play hard. Some of our administrative positions, work on a 4-DAY WORK WEEK SCHEDULE. This allows our team to take care of themselves and their families so that they can be their best possible selves both at home and at work. We constantly have family activities for all employees and celebrate one another's hard work with some well-deserved awards and other employee recognition opportunities!