Office Staff / Communications Call Taker
Full Time • Raleigh
Convenient Appliance Service, Inc.
Location: 343 Technology Drive
Ste. 1109
Garner, NC 27529
Telephone: 919-662-9600
Hours: 8am-5pm Monday-Friday
Duties: Answer phone calls from customer calling in needing Appliance Repairs.
Dispatching service calls to Techs.
Dealing with Manufactures, Builders, and Dealers.
Working with an Office Team on Service work orders
Company Background: Convenient Appliance Service has been in the Raleigh market for 11 years, servicing our customers on all their Major Appliance Repairs, which include Washer/Dryers, Dishwasher, Fridges, Wallovens, Ranges, Microwaves, etc. We have two other locations in Winston Salem, and Greensboro.
Qualifications:
*Have a positive attitude
*Can handle a fast work pace
*High volume/good quality customer service skills.
*Have great phone etiquette skills.
*Work with other team members in a small office environment.
*Work with technicians in the field.
*Able to work on computers daily
*Able to handle responsibilities on the job
As an appliance repair technician, you’ll work with anything from dishwashers to microwaves to dryers. In other words, you’ll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work.
You’ll deal with more than just appliances, though, as a repair technician, you’ll have to deal with people, too.
Appliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems.
Are you prepared to start your journey toward becoming an appliance technician?
If so, look through our open positions using the filters above!
This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.
(if you already have a resume on Indeed)
Or apply here.
High Demand
Amid the general collapse of the service economy during the pandemic — appliance repair technicians are seeing explosive demand for their services as families adjust to living at home 24/7, sometimes with adult children, elderly parents or in-laws expanding households and putting more wear and tear on refrigerators and dishwashers. (Source: washingtonpost.com)
Job Security
Appliance repair is a great career choice because even with constantly advancing appliance technology, repair careers won’t be sent overseas or replaced by robots. People’s daily lives will always rely on appliances, and repairmen will always be needed to step in and get them back online. (Source: nhaparts.com)
Upward Mobility
Given how rapidly home appliances’ tech evolves, you’ll be continuously learning how to solve new problems for customers. Additionally, as you become acclimated to these changes, you can market your unique skills and boost your earnings. (Source: appliancerepairstartup.com)
Competitive Compensation
Being an appliance repair tech just so happens to pay pretty well also, more than enough to support a family and enjoy a comfortable lifestyle. (Source: nhaparts.com)