Service Manager - Appliance Repair Company West Saint Paul

Service Manager - Appliance Repair Company

Full Time • West Saint Paul
Replies within 24 hours
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
SERIOUS AND QUALIFIED CANDIDATES ONLY

Are you a leader that enjoys making a difference where you work?
Do you prefer to work on a smaller team rather than a giant company?
Are you organized and good at problem solving?
Do you like coming up with ideas that make everyone's job easier?

If the answer is yes! this position might be for you.

Super Care Appliance Repair and HVAC is a highly rated and growing company looking for an exceptional individual to help our company grow!

Position: Service Manager
 
Company: Super Care Appliance Repair 

Website: www.supercareappliance.com
 
 Job Details
• Begin Date, ASAP
• 7:30am-4:30pm Mon-Friday
• Location - West St. Paul
• Full Time

 Compensation
• Sick pay
• Holiday pay
• Retirement plan (Simple IRA)
• Dental
• Performance based bonuses


Job Duties

 • Manage small team of 2-4 technicians
 • Monitor schedule and job statuses
 • Manage social media accounts
 • Answer phone calls and schedule service
 • Handle first level customer complaints and other issues.
 • Respond to voice messages and emails
 • Review and update policies and procedures
 • Manage payroll
 • Manage inventory
 • Order parts and materials.
 •  Interview applicants
 •  Manage Warranty Accounts
 •  Receive delivery packages
 • Follow up with emails, calls, and text messages

 
 Desired Qualities
 
 • Computer literacy (Must be able to efficiently type and use a Laptop, WORD, EXCEL, GOOGLE DRIVE, AI.
 • Great written and verbal communication skills in the English language.
 • Ability to provide professional customer service
 • Organizational skills and attention to detail
 • Competency with basic math and grammar
 • Must be a US Citizen and can pass a background check.
 • Ability to self-teach and problem solve.
 • Competency with basic math and grammar
 • Ability to answer phone without delay or disruption.
 • Proficient with Microsoft Word, Excel, Google Drive, Chat GPT etc.


 
 
Compensation: $30.00 per hour




This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.

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Why Should you Consider a Career in Appliance Repair?

High Demand
Amid the general collapse of the service economy during the pandemic — appliance repair technicians are seeing explosive demand for their services as families adjust to living at home 24/7, sometimes with adult children, elderly parents or in-laws expanding households and putting more wear and tear on refrigerators and dishwashers. (Source: washingtonpost.com)
Job Security
Appliance repair is a great career choice because even with constantly advancing appliance technology, repair careers won’t be sent overseas or replaced by robots. People’s daily lives will always rely on appliances, and repairmen will always be needed to step in and get them back online. (Source: nhaparts.com)
Upward Mobility
Given how rapidly home appliances’ tech evolves, you’ll be continuously learning how to solve new problems for customers. Additionally, as you become acclimated to these changes, you can market your unique skills and boost your earnings. (Source: appliancerepairstartup.com)
Competitive Compensation
Being an appliance repair tech just so happens to pay pretty well also, more than enough to support a family and enjoy a comfortable lifestyle. (Source: nhaparts.com)