Appliance Repair Service Technician Fully Remote - US

Appliance Repair Service Technician

Full Time • Fully Remote - US
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Company parties
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Paid time off
  • Relocation bonus
  • Training & development
Experienced appliance repair technicians only please.

Employment type: Full time, non-exempt

Core hours: 8:00 – 5:00 M-F w/ flexibility based on time required for individual jobs (no weekends or on call required)

Salary range: Commission based - typically $90,000 - $150,000.  Paid training period and earnings floor during 90 day ramp up period.

Benefits:
  • Paid time off
  • Paid holidays
  • Relocation assistance
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Professional development assistance
  • Paid referral bonuses
All tools, van, uniforms, iphone, and support resources provided by company.

Required qualifications:

High school diploma or equivalent. Prior experience with in-home appliance repair on a full range of consumer appliances is required. Valid drivers license and acceptable driving record sufficient to clear insurance assessment. Ability to pass a criminal background check and drug screening. Ability to lift 75 lbs.

About us:

We launched Omega Force Appliance Repair because we want to be a force for good. We are there to step up, treat others with respect, deliver as promised to our customers and do things right. Along the way we offer our team a true meritocracy where hard work is rewarded and a positive team environment where employees are treated with respect and business is conducted with integrity and morality.

Job description:

Our Appliance Repair Technician's are at the center of what we do at Omega Force Appliance Repair. Our technicians are the face of the company and the primary source of our success. Technicians perform in-home field service for a range of customers and home appliances. Responsibilities include:

  • Driving to multiple customer homes daily to conduct repairs on refrigerators, dishwashers, stoves, microwaves, washers and dryers.
  • Diagnosis of symptoms by evaluating function, tracing electrical circuits, using diagnostic tools, using multi-meters, performing mechanical evaluations, researching common failures and technical documents.
  • Respecting customers home environment.
  • Communicating with customers professionally to understand their appliance issues, present findings, present quotes, schedule follow up visits and close sales.
  • Performing research using a variety of technical resources to identify parts or repair processes.
  • Contacting and communicating with in-house and external technical support resources where needed.
  • Ordering, tracking and receiving parts to conduct repairs and replenish van stock.
  • Using job tracking software to research and record all aspects of service visits and repair status.
  • Informing customers of available added services such as dryer vent cleaning, preventive maintenance and appliance protection plans.
An ideal candidate will:

  • Act in accordance with the company’s core values and:
    • Do what it takes to get the job done right
    • Act with integrity
    • Exhibit a positive demeanor
    • Communicate confidently
    • Use emotional intelligence
    • Possess grit
  • Leave a positive impression with customers, regardless of the outcome of their appliance repair
  • Be highly disciplined and capable of working fully independently
  • Possess strong technical problem-solving skills
  • Be comfortable and proficient with iphone applications, navigating web resources and PC software applications

This is a remote position.

Compensation: $100,000.00 - $150,000.00 per year




This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.

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Why Should you Consider a Career in Appliance Repair?

High Demand
Amid the general collapse of the service economy during the pandemic — appliance repair technicians are seeing explosive demand for their services as families adjust to living at home 24/7, sometimes with adult children, elderly parents or in-laws expanding households and putting more wear and tear on refrigerators and dishwashers. (Source: washingtonpost.com)
Job Security
Appliance repair is a great career choice because even with constantly advancing appliance technology, repair careers won’t be sent overseas or replaced by robots. People’s daily lives will always rely on appliances, and repairmen will always be needed to step in and get them back online. (Source: nhaparts.com)
Upward Mobility
Given how rapidly home appliances’ tech evolves, you’ll be continuously learning how to solve new problems for customers. Additionally, as you become acclimated to these changes, you can market your unique skills and boost your earnings. (Source: appliancerepairstartup.com)
Competitive Compensation
Being an appliance repair tech just so happens to pay pretty well also, more than enough to support a family and enjoy a comfortable lifestyle. (Source: nhaparts.com)