Customer Service Representative
Hybrid - US
Customer Service Representative
Full Time • Hybrid - US
Benefits:
- Work From Homes
- Competitive salary
- Paid time off
Customer Service Representative $15-$20 per hour, M-F 8:00 am - 5:00 pm, WORK FROM HOME (must be able to come into office occasionally), Paid Holidays, and PTO! We seeking a skilled and reliable Call Taker/Dispatcher to join our team. In this role, you will be responsible for handling incoming customer calls, scheduling appointments, and dispatching repair technicians to job sites. As a vital member of our team, you will play a critical role in ensuring that our customers receive timely and efficient service.
Benefits and Perks
- Holiday Pay and Vacation Pay
- Paid Birthday Off
- Work from Home
- Ongoing training to grow your skills
Job requirements:
- MUST be able to come into office from time to time (Sparks).
- Able to Multitask
- Excellent communication skills
- Detail Oriented
- Customer Focused
- Soft Skills - Professional Phone Call Etiquette
Qualifications:
- Proactive, responsible, strong people skills
- High school diploma or GED
- Proficient in ServiceDesk or similar reporting systems (preferred)
About Us:
Our business was founded in 1994 by an experienced appliance repair technician with ten years of corporate field service history. A family owned and operated business, we value and appreciate our employees. We're proud to provide a supportive, encouraging work environment where people can develop professionally as well as personally.
Flexible work from home options available.
Compensation: $15.00 - $20.00 per hour
As an appliance repair technician, you’ll work with anything from dishwashers to microwaves to dryers. In other words, you’ll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work.
You’ll deal with more than just appliances, though, as a repair technician, you’ll have to deal with people, too.
Appliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems.
Are you prepared to start your journey toward becoming an appliance technician?
If so, look through our open positions using the filters above!
This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.
(if you already have a resume on Indeed)
Or apply here.
High Demand
Amid the general collapse of the service economy during the pandemic — appliance repair technicians are seeing explosive demand for their services as families adjust to living at home 24/7, sometimes with adult children, elderly parents or in-laws expanding households and putting more wear and tear on refrigerators and dishwashers. (Source: washingtonpost.com)
Job Security
Appliance repair is a great career choice because even with constantly advancing appliance technology, repair careers won’t be sent overseas or replaced by robots. People’s daily lives will always rely on appliances, and repairmen will always be needed to step in and get them back online. (Source: nhaparts.com)
Upward Mobility
Given how rapidly home appliances’ tech evolves, you’ll be continuously learning how to solve new problems for customers. Additionally, as you become acclimated to these changes, you can market your unique skills and boost your earnings. (Source: appliancerepairstartup.com)
Competitive Compensation
Being an appliance repair tech just so happens to pay pretty well also, more than enough to support a family and enjoy a comfortable lifestyle. (Source: nhaparts.com)