Appliance Repair Technician New Bern

Appliance Repair Technician

Full Time • New Bern
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Company parties
  • Competitive salary
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development
Calling All Problem-Solvers: We want YOU to Join Cavalry Appliance Service! 

Are you the person everyone calls when something needs fixing?
Do you geek out over how things work and love solving puzzles?

Whether you’re a seasoned appliance technician or someone with a passion for mechanics and a knack for research, Cavalry Appliance Service wants YOU to join our growing team!

At Cavalry, it’s our goal to become Eastern North Carolina’s most sought-after employer—a place where professionals thrive, grow, and make a difference for our clients and community.

If you’re ready to bring your skills, curiosity, and drive to a team that values integrity and excellence, this is your chance to shine!

What Makes You a Great Fit?

Tinkerer Extraordinaire: You love figuring out how things work and researching how to fix them.
Mechanical Enthusiast: Whether it’s repairing an engine or fixing your own appliances, you enjoy working with your hands and solving problems.
Experienced Technician? Great! We value your expertise and are ready to support your growth.
No Experience? No problem! If you’re passionate about learning and mechanically inclined, we’ll provide the training you need.
Customer-Centric: You understand that technical skills are only part of the job—being friendly, reliable, and professional is just as important.

Why Join Cavalry?

A Vision for Excellence: We’re on a mission to become the go-to employer in Eastern North Carolina, where team members feel supported, valued, and inspired to excel.
Training for Success: Ongoing education and hands-on learning opportunities help you stay ahead of the curve.
Work-Life Balance: Monday through Friday schedule—no weekends!
Benefits: Paid time off (including your Birthday!), retirement plan with matching contributions, and performance-based bonuses.
Tools Provided: Service van, specialized tools, uniforms, smartphone, and tablet.

What You’ll Do:

As an Appliance Repair Technician, you are a key member of the team responsible for the quality and efficient installation, maintenance, and repair of appliances and other equipment. You also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values, you show respect and courtesy to all customers and employees.  
This position is right for you if you are self-motivated, have a knack for troubleshooting, and are able to manage time to effectively meet deadlines. Ideally, you have proven communication skills with supervisors, employees, and customers.
 
Specific Responsibilities:
  • Diagnose and repair major home appliances (don’t worry—we’ll teach you the ropes if you’re new!).
  • Install home appliances/equipment
  • Accurately diagnose and repair appliances/equipment in the customer's home
  • Research and troubleshoot problems to find creative solutions.
  • Provide cost estimates for repairs/installations and collect payment and/or payment information from customers for work performed
  • Ensure the efficient use of materials and keep company vehicle and equipment properly serviced
  • Complete invoices, daily route sheets, and weekly reports as required
  • Communicate clearly with customers to ensure they feel confident in your expertise.
  • Perform other duties as needed which may include cross-training in related positions
  • Work independently and as part of a supportive team.
Job Requirements:
  • A love for fixing things and a curiosity about how appliances work
  • Strong communication skills and a professional demeanor
  • High school graduate or equivalent
  • Valid Driver's License with a clean record
  • Must be at least 18 years of age
  • Proficiency to navigate tablet-based technology
  • The ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance and the physical ability to perform strenuous work under varied circumstances
  • Able to pass a drug and driving background check.
  • Willingness to learn, grow, and contribute to a positive team culture
Physical Demands:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds.

Compensation:

We offer competitive pay with performance-based bonuses and the opportunity to maximize your income through exceptional performance!

Ready to turn your passion for problem-solving into a fulfilling career? Join Cavalry Appliance Service, where you’ll grow, make an impact, and help us achieve our vision of excellence.  We are actively interviewing for this position - Apply today and our hiring manager will follow up!
 
 




This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.

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Why Should you Consider a Career in Appliance Repair?

High Demand
Amid the general collapse of the service economy during the pandemic — appliance repair technicians are seeing explosive demand for their services as families adjust to living at home 24/7, sometimes with adult children, elderly parents or in-laws expanding households and putting more wear and tear on refrigerators and dishwashers. (Source: washingtonpost.com)
Job Security
Appliance repair is a great career choice because even with constantly advancing appliance technology, repair careers won’t be sent overseas or replaced by robots. People’s daily lives will always rely on appliances, and repairmen will always be needed to step in and get them back online. (Source: nhaparts.com)
Upward Mobility
Given how rapidly home appliances’ tech evolves, you’ll be continuously learning how to solve new problems for customers. Additionally, as you become acclimated to these changes, you can market your unique skills and boost your earnings. (Source: appliancerepairstartup.com)
Competitive Compensation
Being an appliance repair tech just so happens to pay pretty well also, more than enough to support a family and enjoy a comfortable lifestyle. (Source: nhaparts.com)