Office Associate
Full Time • Lancaster
Benefits:
- 401(k) matching
- Employee discounts
- Paid time off
K&A Appliance Inc. is seeking an Office Associate to work out of their Greenfield location, to perform general clerical tasks. You will be handling incoming phone calls, greeting customers, entering orders, receiving payments, as well as other duties.
In order for you to be selected as a candidate, you will need the ability to write clearly and be proficient with the use of a computer as well as basic Microsoft office programs, such as Outlook, Word & Excel. A pleasing personality with strong communication skills is highly valued. A bilingual proficiency in English and Spanish verbal communication would also be a plus.
About K&A:
K&A Appliance has been family owned since 1976. Buying predominately new, but scratch and dent appliances from various manufacturers & selling them on both wholesale & retail levels, K&A has been experiencing continued growth & success in the scratch & dent appliance industry. K&A is also a top ranked Repair Service Provider of major household appliances within the Lancaster County community.
Typical working hours for this position:
Monday through Friday 9am -5:30pm (Some Fridays until 7pm)
Working most Saturdays 9am to 4pm (with optional weekday off)
Approximately 40 to 47 hour weeks
Closed Sundays & 6 major holidays
Approximately 40 to 47 hour weeks
Closed Sundays & 6 major holidays
Responsibilities:
- Handling incoming calls and other communications.
- Recording information as needed.
- Greeting clients and visitors as needed.
- Entering customer orders using Oracle/NetSuite software.
- Receiving/entering customer payments.
- Updating paperwork & maintaining documents.
- Helping organize and maintain office common areas.
- Maintaining office equipment & supplies as needed
Requirements:
- High school diploma or associate’s degree.
- Experience working in an office environment or in customer service.
- Ability to write clearly and enter computer data accurately.
- Warm personality with strong communication skills.
- Ability to work well in a fast-paced environment, under limited supervision.
- Ability to multi-task, organize & prioritize while under pressure.
- A desire to find other work to do, when your tasks are completed.
- Willingness to assist co-workers as needed.
- Great communication skills.
- Accurate skills in basic mathematics.
- Availability to work during normal Hours of Operation M-F & most Saturdays.
- Must have a valid/current PA Driver's License
Benefits
- Paid Holidays (Closed during 6 major holidays)
- 401(k) retirement plan with up to 5% company match
- Company events and catering
- Employee discounts
- Paid time off
- Paid weekly by direct deposit
- Opportunity for advancement
**There is NO Company paid Health Insurance.**
Job Type: Full-time
Compensation: $15.00 - $18.00 per hour ($600 to $846 per week)
Compensation: $600.00 - $900.00 per week
This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.
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High Demand
Amid the general collapse of the service economy during the pandemic — appliance repair technicians are seeing explosive demand for their services as families adjust to living at home 24/7, sometimes with adult children, elderly parents or in-laws expanding households and putting more wear and tear on refrigerators and dishwashers. (Source: washingtonpost.com)
Job Security
Appliance repair is a great career choice because even with constantly advancing appliance technology, repair careers won’t be sent overseas or replaced by robots. People’s daily lives will always rely on appliances, and repairmen will always be needed to step in and get them back online. (Source: nhaparts.com)
Upward Mobility
Given how rapidly home appliances’ tech evolves, you’ll be continuously learning how to solve new problems for customers. Additionally, as you become acclimated to these changes, you can market your unique skills and boost your earnings. (Source: appliancerepairstartup.com)
Competitive Compensation
Being an appliance repair tech just so happens to pay pretty well also, more than enough to support a family and enjoy a comfortable lifestyle. (Source: nhaparts.com)