Appliance Repair Technician Experienced
Full Time • Benton Harbor
Benefits:
- 401(k) matching
- Dental insurance
- Free uniforms
- Health insurance
- Paid time off
Experienced Appliance Repair Technician
Full-Time | Monday–Friday
Start and end your day from home (most territories)
Medical & Dental Benefits Included
Pay Based on Experience
Start and end your day from home (most territories)
Medical & Dental Benefits Included
Pay Based on Experience
If you’re working for a company where you’re judged more on sales, service contract quotas, or accessory add-ons than on your actual repair skills, you’re not alone. Many talented technicians feel stuck in systems that prioritize revenue over craftsmanship.
At Diamond Factory Service, the business is built differently — and technicians from competitors notice the difference immediately.
Why Technicians Leave Competitors for Diamond
- No sales pressure. No service contracts. No accessory quotas. Performance is based on diagnostic and repair skills.
- Realistic routing. Territories are designed around your home address to reduce windshield time.
- Support that actually helps. Access to parts, tech support, and leadership that understands the job.
- A stable, respected company. Over 30 years in business, specializing in Whirlpool brands as an authorized service provider.
- A culture built around technicians. Technicians are treated as skilled professionals, not numbers.
Job Responsibilities
- Diagnose and repair residential appliances including washers, dryers, refrigerators, ranges, and freezers
- Use a mobile device to document service calls and research technical information
- Deliver professional, timely, customer focused service
- Represent Diamond Factory Service with integrity and craftsmanship
Required Experience & Qualifications
- High school diploma or equivalent
- Valid driver’s license
- Minimum 2 years of in-home appliance repair experience
- Strong customer service and communication skills
- Proficiency with computers and mobile devices
- Mechanical and electrical aptitude
- Ability to lift up to 100 lbs
- Must pass a pre-employment drug screen and background check
Benefits & Perks
- Company provided van, phone, gas card, and uniforms
- Paid vacation, personal time, and holidays
- Health insurance
- Optional 401(k) with employer contribution
- Bonus opportunities for exceeding performance goals
- Ongoing training and professional development
- Routes built around your home address
- Advancement opportunities: Lead Technician, Prescreener, Supervisor
Why Techs Stay
Technicians stay because they finally get to do what they were hired to do: fix appliances, take care of customers, and take pride in their work — without the sales pressure or chaotic routing they left behind.
Compensation: $22.00 - $27.00 per hour
As an appliance repair technician, you’ll work with anything from dishwashers to microwaves to dryers. In other words, you’ll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work.
You’ll deal with more than just appliances, though, as a repair technician, you’ll have to deal with people, too.
Appliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems.
Are you prepared to start your journey toward becoming an appliance technician?
If so, look through our open positions using the filters above!
This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.
(if you already have a resume on Indeed)
Or apply here.
High Demand
Amid the general collapse of the service economy during the pandemic — appliance repair technicians are seeing explosive demand for their services as families adjust to living at home 24/7, sometimes with adult children, elderly parents or in-laws expanding households and putting more wear and tear on refrigerators and dishwashers. (Source: washingtonpost.com)
Job Security
Appliance repair is a great career choice because even with constantly advancing appliance technology, repair careers won’t be sent overseas or replaced by robots. People’s daily lives will always rely on appliances, and repairmen will always be needed to step in and get them back online. (Source: nhaparts.com)
Upward Mobility
Given how rapidly home appliances’ tech evolves, you’ll be continuously learning how to solve new problems for customers. Additionally, as you become acclimated to these changes, you can market your unique skills and boost your earnings. (Source: appliancerepairstartup.com)
Competitive Compensation
Being an appliance repair tech just so happens to pay pretty well also, more than enough to support a family and enjoy a comfortable lifestyle. (Source: nhaparts.com)