Sales Associate
Baltimore
Sales Associate
Full Time • Baltimore
Benefits
- Work for an employer who demands and rewards excellence, AND cares about YOU!
- Flexible work arrangements to fit your life
- Various opportunities for career development and advancement
- Our mission is to deliver "Honest, Reasonable, & Reliable" service in every interaction
- Paid time off: 2 weeks in your first year, increasing to 3 weeks after that. Your birthday is a paid holiday.
- Health benefits (medical, dental, vision). We cover a substantial portion of your premium.
- Company-paid life insurance, with options to purchase additional supplemental coverage
- Optional employee-paid benefits including Critical Illness, Hospitalization, and Accident Insurance
- 401k enrollment with a 4% employer match.
- Competitive pay starting at $22 - $28 per hour based on experience, plus manufacturer spiffs.
At Landers Appliance, we value our team and are committed to investing in your career growth. As a Junior Salesman, you'll play a crucial role in helping customers find the right appliance while delivering an exceptional experience in every interaction.
What We're Looking For
This role is ideal for someone who enjoys talking to people, isn't afraid to ask for the sale, and wants to build a career in sales. Success here means excelling in four key areas:
Selling with Confidence – You're comfortable guiding a customer to a decision and closing the sale, not just answering questions. Success in this role starts with a genuine drive to sell.
Staying Organized – You keep track of quotes, orders, and follow-ups without anything slipping through the cracks.
Communicating Clearly – You'll talk to customers on the phone and in person all day. Your communication skills help build trust and close deals.
Caring About the Customer Experience – Your ability to listen, understand what a customer actually needs, and respond thoughtfully is what turns a walk-in into a sale.
If this sounds like your kind of challenge, you'll fit right in.
Key Responsibilities:
Sales & Quoting
- Sell off our standardized stock-menu binder — walk-in customers, straightforward replacements, and stock appliance sales.
- Quote and close sales directly in HUB, following set pricing (no off-menu sales without manager approval).
- Travel offsite to customers' homes to conduct pre-installation inspections as needed.
Customer Coordination
- Handle walk-in customers on the showroom floor and screen incoming phone calls.
- Provide updates, answer product questions, and follow up with customers who haven't decided yet.
Performance
- Meet baseline sales-seat performance standards, including consistent daily revenue on stock-menu items that actually get installed and minimal operational mistakes.
- Make regular outbound outreach to prospective customers and accounts.
Job Requirements:
- Sales or customer service experience preferred — retail, hospitality, or similar.
- Strong organizational skills with the ability to multitask and prioritize on the fly.
- Excellent verbal and written communication — clear, respectful, and professional.
- Confident using technology and comfortable learning our sales software (HUB) and fixed pricing menu, with training provided.
- No appliance industry experience required.
- Valid driver's license and reliable transportation — this role requires travel to customers' homes for pre-inspections. [Added as a reasonable inference from the offsite requirement — confirm any specifics like mileage reimbursement.]
- Monday-Friday, 8 AM-5 PM
About Us:
Landers Appliance is a family-owned business that has been providing appliance service and sales in the Baltimore region for over 40 years. We are dedicated to delivering "Honest, Reasonable, & Reliable" service and have cultivated a culture that reflects this in every employee-customer interaction.
If you are looking for a supportive and rewarding work environment with opportunities for growth, apply today and our hiring manager will follow up with you!
Compensation: $22.00 - $28.00 per hour
At Landers Appliance, a career isn’t just a job — it’s meaningful work done with excellence for the good of our customers and our team. For more than 40 years, we’ve built a culture defined by honesty, accountability, craftsmanship, and genuinely caring for people. That’s how we earned Maryland’s trust and became Baltimore’s Best Places to Work 2025.
We hire people who take pride in doing things the right way. People who want to grow. People who serve well, work hard, and strengthen the team around them. Whether you’re in the field, in the office, or supporting operations, you’ll be part of a workplace that values integrity, trains intentionally, and sets high standards because the work matters.
If you’re looking for a place where your effort means something — where you’re supported, challenged, and given room to build a real career — explore our open positions.
This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.
(if you already have a resume on Indeed)
Or apply here.
High Demand
Appliance repair isn’t slowing down — it’s growing. With Maryland’s population aging in place, families relying on their homes more than ever, and appliances becoming more complex, skilled technicians are in constant demand. Landers has been the trusted name for 43 years, which means our techs stay busy with real, steady work year-round.
Job Security
This is a trade that can’t be outsourced, automated, or shipped off to another country. When something breaks in a home, a local professional has to fix it. Landers technicians are backed by thousands of loyal customers, a strong reputation, and a company built to last. Careers here are stable, reliable, and built for the long run.
Upward Mobility
We invest heavily in training — not just technical skills, but professional development, leadership, and long-term growth. Whether you start in the office, operations, installation, or as an apprentice, there is a clear path forward. Many of our leaders began in entry-level roles. If you work hard and meet our standards, you advance.
Competitive Compensation
Landers pays for performance. Technicians earn strong wages, bonuses, and benefits; support staff grow into higher-paying roles as they master their craft; and every position comes with clear expectations and real rewards. Our compensation is intentionally structured to help you build a great life, not burn yourself out earning it.